NYPL plans to open upscale cafes at two of its research libraries. The rationale? “It is important that we offer the public what they want and need while they’re in our buildings, often for hours while doing important research,” says NYPL Chief External Relations Officer Carrie Welch.
Ms. Welch seems to have missed the fact that what the public generally needs when doing “important research” is books, and a decent space in which to read them. Both of which are currently missing from the 42nd Street Library. But it’s good to know that NYPL is listening. After years of controversy about NYPL’s crippling of its research facilities, NYPL has got the message. Ms. Welch sums it up: “We have heard from our patrons that they would like refreshments.”